Frontline Forward™ for Lodging Teams
Turn Guest Stays Into Brand-Building Moments
Flexible, AI-ready training built to elevate every guest interaction.
Lodging teams need more than orientation.
Turnover, burnout, and inconsistent service are hurting the hospitality experience.
Entry-level roles, such as housekeeping, bell staff, and front desk, often receive minimal development, despite being the face of your brand.
Frontline Forward™ helps hotels close that gap by delivering training that meets your team where they are - and grows them into your next generation of service leaders.
Value You Can See. Impact You Can Measure.
Every learner gains access to everything, without additional fees or tiers. That’s how we make every dollar work harder for your team.
- Accredited learning with college credits, CEUs, digital badges, and digital credentials
- Unlimited access to core curriculum (soft skills, leadership, AI literacy)
- Lodging-specific leadership and operational training
- AI readiness and practical digital fluency
- Real-world service simulations and soft skills development
- Customizable by facility, role, and region
- Mobile-first, multilingual, shift-friendly
- Customizable branded digital badges and verifiable credentials for every course completed
- Role-based AI simulations and microlearning lessons
- Asynchronous + cohort options
What Your Team Will Learn
- Conflict de-escalation for guest-facing moments
- Service storytelling that aligns with brand identity
- AI concierge and tech-enabled guest experience tools
- Soft skills, emotional intelligence, and service recovery
- College-credit and CEU-eligible pathways (we are an accredited institution)
- Communication & Conflict Resolution
- Emotional Intelligence & Self-AwarenessCritical Thinking & Decision-Making
- Goal Setting & Personal Accountability
Add Your Brand Voice
- Co-brand our core curriculum with your SOPs and tone
- Create location-specific training modules
- Align onboarding with your service promise
Track What Matters
Hyperscale Pricing. Zero Compromise.
Our radical pricing model charges only for logged-in learners. No active use? No charge. It’s training at the speed of trust.
According to the American Hotel & Lodging Association (AHLA) and the Hospitality Training Index, U.S. hotels spend an estimated $1,300 to $1,600 per employee annually on training focused on upskilling and performance improvement, not just onboarding.
Despite this, many programs lack scalability across frontline roles.
Frontline Forward delivers continuous, accredited training at just $10 per month per active user, reducing costs by over 90% while improving retention, guest satisfaction, and workforce capability.
Simple. Scalable. Predictable.
Empower your frontline workforce with accredited, AI-ready training at a flat monthly rate.
No contracts, no hidden fees, just meaningful learning, when and where it matters most. This isn’t just affordable - it’s transformational.
- $10/month per active user, allowing you to upskill ALL of your frontline staff
- Unlimited content access, tracking, and credentials
- Scale up or down without renegotiating or reconfiguring
- Ideal for inclusion of part-time, shift-based, or seasonal teams
- Enables enterprise-grade learning at a budget-friendly scale
Let's Connect
Interested in bringing Frontline Forward™ to your team?
Fill out the form, and we'll follow up with more information or to schedule a walkthrough.
Ready to scale skills affordably and effectively?